Help Centre

My embed stopped working at my website

If the embedded chart or report sales suddenly stop working on your website, the initial step is to check whether

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My embedded chart shows as a code at the website

When integrating a chart into your website it is important that embed code is placed into the correct field. It

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My chart results does not include birth date, location, etc.

You have complete control over what is displayed for your customers on the chart result page. Therefore if some information

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Chart design on my website is not what I created

If you created a personalized chart design at  Chart Design tools, the final and very important step is to enable

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I can not find specific birth location

The key factor in selecting a location is the time zone –your exact town or village does not directly influence

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Report widget does not appear on the website

If you decided that it is time to offer the report for your customers and you released it on your

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My chart defined centers are incorrect

If the defined centers of your chart are incorrect while the rest of the chart appears to be correct, most

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My email field does not show on the website

These are the common issues why you can not see the email field on your website: If you using embed

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My chart result are different from other calculators

If you discovered differences between Bodygraph.com and other chart calculators there can be various reasons for it: 1. Typographical Error/wrong

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My chart results are ‘cut off’/ misaligned/ squished

Occasionally, during the process of embedding a chart into a website, instances may arise where the visual presentation of the

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